Getting started · Fathom

Connect Fathom to ArcGlass

Connect a Fathom account using a generated API client key and create a Calls and Meetings pipeline. About five minutes, start to finish.

Open Pipelines → ~5 min setup

Full walkthrough — connecting a meeting tool (Granola, Fireflies, Fathom) end to end.

Before you begin

What you'll need

ArcGlass access

An ArcGlass account with permission to create pipelines.

Fathom access

A Fathom account with access to Settings and Integrations.

API access

Permission to generate an API client in Fathom.

Security

A secure place to store the generated API key.

At a glance

The three-step flow

Select Fathom

Start a Calls and Meetings pipeline and choose Fathom.

Generate API key

Create an API client and copy its API key.

Create pipeline

Paste the key, review defaults, and create the pipeline.

Step by step

The full walkthrough

Start a Fathom pipeline

Open Settings › Pipelines. Select Onboarding, then start a Calls and Meetings pipeline.
Choose Fathom. On the Sources page, select Fathom from the available meeting sources.
Review the connection fields. Keep the Connection Name as Fathom unless you need a different label.
Open Fathom in another tab. Sign in to the Fathom account that ArcGlass should process.

Tip — Copy the API Key into ArcGlass. Do not paste the Webhook Secret into the API Key field.

Select Fathom from the Calls and Meetings sources.

Review the Fathom connection fields in ArcGlass.

Generate a Fathom API key

Open Fathom Settings. Select Integrations and locate API Access.
Select Manage. Choose Generate API Key under Add API Connection.
Name the client. Enter a recognizable name such as ArcGlass Key, then select Create API Client.

Open Fathom Settings > Integrations and select Manage under API Access.

Generate an API client, name it, and copy the API Key.

Connect Fathom and create the pipeline

Copy the API Key. Fathom also displays a Webhook Secret, but ArcGlass requires the API Key for this connector.
Paste the key in ArcGlass. Return to the Fathom integration, paste the key, and select Save or Next.
Review AI Instructions. Keep the supplied instructions and destinations unless ArcGlass provides different settings.
Name and create the pipeline. Review the summary and select Create Pipeline.

Paste the Fathom key and review the supplied AI Instructions.

Enter a pipeline name, review the summary, and select Create Pipeline.

Confirm it worked

Confirm onboarding is complete

Open Pipeline Runs

The newly created Fathom pipeline should appear in the list.

Verify status

The pipeline should show Active. ArcGlass will process Fathom meeting transcripts as they become available.

Confirm the Fathom pipeline appears as Active in Pipeline Runs.

You're done when

The Fathom pipeline is Active and ArcGlass can authenticate to the selected Fathom account.

If something's off

Quick troubleshooting

API Access is unavailable

Confirm the Fathom plan and account permissions allow API clients.

Connection is rejected

Copy the API Key again and make sure the Webhook Secret was not used.

Key was not saved

Generate a new API client and copy the key before leaving the page.

No transcripts appear

Confirm Fathom has recorded and processed meetings in the connected account.